Frequently Asked Questions
Everything you need to know about your skincare journey with Mario Badescu.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental United States. Orders are processed within 24-48 hours of placement, excluding weekends and holidays.
What is your return policy?
We accept returns for products purchased directly from our website within 30 days of the delivery date. Items must be in their original packaging and at least half-full to qualify for a refund.
Are your products cruelty-free?
Yes, Mario Badescu Skin Care does not test our finished products or ingredients on animals. We are committed to providing effective skincare without compromising our ethical standards.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to a variety of international locations. Shipping fees and delivery times vary by destination and are calculated at checkout based on your specific region.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.